OrderHints
Please check stitch counts and color counts to see if your machine has capabilites of sizes and stitch counts as there may be higher stitch counts on some of the designs which may split the design. We do not provide help for split designs. Colorcharts included in downloads. It is your responsibility to know your machines capabilities.
Helpful Hints To Get A Successful Order
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Designs are located in the left side menu with sub-departments in each main department. They can be found by moving your mouse over the different categories and sub-categories. When moving mouse over a category the category box will highlight and you can click on that box and be taken to that category.
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Color charts are located on each picture by clicking on the link. The color chart will come up in pdf format which is Adobe Reader. Adobe is a free program and comes on most newer computers.
You can use your Browser Back Button or backspace key to return to previous pages
- Complete sets, when available, are located at the top of each page of the same singles by clicking the box link stating a set is available.
- You can see a larger picture of each design by clicking on the Larger Picture tab at the bottom of each thumbnail. Some designs also have more pictures available when clicking the "More Details" tab on the design.
- All sizes and number of colors of designs are listed with each design in the "More Details" area. More info is on the colorcharts.
The order or product number is listed in white letters and are underlined under the title of each design.
- When needing to order an individual design, simply click on the "More Details" button and click on the shopping basket icon at the top right of the page to add the design to your basket (all formats listed for that design will be in your download.
- When needing to order set, simply click on the shopping basket button at the top right line of the format needed on the sets page. Sets are by the format only.
- At any time you may view your basket by clicking on the Shopping Cart link at the top of the page.
- If you decide not to order an item it may be deleted from the shopping basket page.
- If there is a Sale, the sale price will automatically reflect in your basket at checkout.
- All designs are not available in all formats so please select your correct format for your ordered sets and make sure the single designs list your needed format.
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You will be charged taxes if you reside in Texas.
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Our designs are sent by email Instant Download after payment is made
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Once through ordering you will receive your instant downloads in the form of email with the links within 1 hour usually within the first 1/2 hour.
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Some servers block these emails and these emails may go to your spam or bulk folders so please check these folders
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Also whatever email you have at paypal or fill out when ordering when you pay is the email address they will be sent to so please check your account at paypal to make sure it has the current email address. (Order will not go to any email address on order if different from your paypal account or what you enter when paying paypal)
When ready to check out, Terms must be read and checked before the checkout page will advance to the personal information page.
Some servers such as Aol, Comcast, Cox, and several others reject emails with links. Please be sure to add our email to your address books to help allow these emails with your orders. Our email is
PLEASE READ: Our shv formats are not set up in the menu format required by the Designer 1. You must have the software to write these files to a blank disk from your computer yourself. Thanks